Delete your Mistri account

In the app: Account → Delete account. It takes effect immediately.

Without the app: email the support address shown in the app from any address, with the phone number of the account. We delete it within 7 days and confirm by SMS.

What is deleted: your name, phone number, saved addresses, notification tokens and, for mistris, your NID and selfie photos.

What is kept: records of completed jobs, payments and dues, without your name or number, for accounting and to handle disputes. A mistri’s NID number is kept to prevent banned accounts from re-registering.

Finish or cancel any active job and pay any dues before deleting. Wallet balance is lost when the account is deleted.